Conversion Rate Optimization

Design isn’t just how your site looks: it’s how fast it loads, how easy it is to buy, how well it handles real people doing real things on real devices. If you’re running an ecommerce business, good design isn’t decoration. It’s infrastructure.

Most web traffic now comes from mobile. According to Statista, mobile devices account for over 58% of global website traffic as of early 2025. In some sectors like food delivery, retail, or local services, that number can go past 80%. If your website feels slow or clumsy on a phone, it’s not a small mistake, it’s a fundamental failure in planning.

If you’re like most business owners, you’re always looking to reach your customers and deliver excellent service. Many sites rely on chatbots for customer service as they’re an easy, cost-effective way to catch and sort new leads—as well as to communicate with existing customers.

Redesigning and optimizing your website is both a terrifying and incredibly necessary process. Unfortunately, many businesses don’t quite think their redesigns through, and the fallout can be devastating for their existing customer base. That said, websites do have to evolve to keep up with the market, and it’s also a great way to significantly improve your sales.

Color is vital to the user experience. It can have a significant impact on consumers, often in unexpected ways. Color saturation, contrast, and brightness can all make an impact on user experience. They can highlight different sections, categories, and functions within textual and visual information. 

Ecommerce is one of the fastest-growing sectors in retail. Consumers in the US spent $870.78 billion online in 2021, up 14.2% from $762.68 billion the prior year. In a crowded market, many consumers make purchasing decisions based on trust rather than convenience.

Every time a consumer interacts with your brand, they have the opportunity either to continue moving along the sales funnel or to leave your store and search for your products or services elsewhere. Keeping visitors engaged with your website until they make a purchase is the goal for every ecommerce business owner. 

Running an ecommerce business comes with many challenges. Competition is fierce, and there are a variety of overhead costs you need to consider. If you’re struggling to turn a profit, you may consider adding a buy now, pay later ecommerce option for customers who need alternative financing.

Having a business plan and creating a website is not enough to guarantee success. Building trust, gaining credibility, and commanding authority in your industry are all prerequisites to thrive.

Without website credibility, you are at risk of losing leads and experiencing low conversion rates due to a high bounce rate of visitors who are uncertain whether they can rely on your business.

Website leads provide you with valuable contact information while browsing your site. PPC ads often bring traffic to the website with the intent of acquiring new leads. However, there are a handful of effective marketing tactics beyond ads. 

Below are ten tips that will help your business collect more website leads and grow loyal customers.